Privacy Policy

Privacy Policy

Overview

This Privacy Policy explains how Synbus Inc. collects, uses, protects, shares, and retains personal data from website visitors, prospective clients, clients, applicants, suppliers, and other people who interact with Synbus through synbus.ph, forms, email, calls, project channels, or related service workflows.

Synbus processes personal data only for legitimate business, service, security, compliance, communication, and consent-management purposes. We do not sell personal data.

Personal Data We May Collect

Depending on how you interact with Synbus, we may collect contact details, company details, job title, inquiry details, project requirements, submitted messages, proposal and contract information, billing or payment-related records, applicant information, support requests, consent choices, device and browser information, website security logs, and other information you choose to provide.

We do not intentionally request sensitive personal information through general website forms. Please avoid sending sensitive personal data unless it is necessary for a specific request or service engagement.

How We Collect Personal Data

We may collect personal data when you submit a contact form, request a quote, respond to a proposal, apply for a role, communicate with Synbus, use client or project workflows, update cookie preferences, or browse the website. Some technical data is collected automatically to operate, protect, and improve the website.

How We Use Personal Data

Synbus may use personal data to respond to inquiries, qualify service requests, prepare quotes and proposals, deliver contracted work, manage client relationships, process applications, provide support, maintain business records, protect website and admin systems, meet legal or accounting obligations, improve website performance, and respect cookie and privacy choices.

Analytics, marketing, and functional tracking are controlled through cookie consent preferences. Optional analytics or marketing scripts are not loaded until the relevant consent category is accepted.

Legal and Business Bases

Depending on the context, Synbus may process personal data based on consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations, legitimate business interests, website security, dispute prevention, or other lawful bases recognized by applicable privacy requirements.

Where consent is used, you may withdraw consent at any time. Withdrawal does not affect processing completed before consent was withdrawn or records Synbus must retain for legal, accounting, security, or service-continuity reasons.

Sharing and Service Providers

Synbus may share limited personal data with trusted service providers that support hosting, infrastructure, analytics, communications, forms, project management, payment support, security, storage, accounting, or business operations. These providers are expected to process data only as needed to provide their services and to apply appropriate confidentiality and security measures.

Synbus may also disclose information when required by law, regulation, court order, lawful government request, dispute process, security investigation, or to protect the rights, safety, and property of Synbus, clients, users, or the public.

International Processing

Some service providers or infrastructure may process data outside your country or region. Where this occurs, Synbus works to use appropriate safeguards and service-provider controls consistent with applicable privacy requirements.

Retention

Synbus keeps personal data only for as long as reasonably needed for the purpose collected, including inquiry follow-up, service delivery, project records, client support, accounting, legal compliance, security, dispute resolution, audit, and business administration. Retention periods may differ by record type and legal obligation.

Cookie consent logs are limited to consent choices, consent version, method, timestamp, browser information, country when available from hosting headers, and a hashed IP value when available. Raw IP addresses are not stored in consent logs.

Security

Synbus applies reasonable technical and organizational safeguards designed to protect personal data from unauthorized access, misuse, loss, alteration, or disclosure. These safeguards include restricted admin access, server-side privacy request handling, consent-aware script loading, limited logging, and controlled internal workflows.

No internet-based service can be guaranteed completely secure, but Synbus works to keep personal data limited, protected, and handled through appropriate operational controls.

Your Privacy Choices and Rights

Depending on your location and the applicable privacy law, you may have rights to request access, correction, deletion, objection, restriction, portability, withdrawal of consent, or information about how your personal data is processed. These rights may be subject to verification, legal limits, retention obligations, and legitimate business requirements.

You can submit privacy requests through the Data Request page or contact Synbus at info@synbus.ph. You can update optional cookie preferences through the Manage Cookies link in the website footer.

Children's Privacy

The Synbus website and services are intended for business and professional audiences. We do not knowingly collect personal data from children through the general website. If you believe a child has provided personal data, contact Synbus so the record can be reviewed.

Updates and Contact

Synbus may update this Privacy Policy when website features, services, data practices, service providers, or legal requirements change. The latest version will be published on this page.

For privacy questions, data requests, or concerns, contact Synbus at info@synbus.ph. This Privacy Policy should be read together with the Synbus Cookie Policy, Terms and Conditions, and GDPR Compliance Notice.